Image of circles pattern

SCOPE Live for a better Smart Nation Builder


Helping the Community
  • Mr Lim have been taking the lead in building a Smart Nation.

Mr Lim, 75 years old (member of NTUC U Live)

Image of SCOPE live session

“We were conducting a SCOPE Live session for the Smart Nation Builder (a truck that will rove around Singapore to collect feedback on digital government services) with 80 seniors from NTUC U Live (i.e. members >60). Seniors raised feedback that instructions on the screens were not clear (e.g. the word “next” was too small, instructions to “record” their feedback via speech was not intuitive).


Staff were at wit’s end, struggling to think of alternatives. Mr Lim stood quietly at the back with his coffee. Asking him if he had any suggestions, he shyly said in Hokkien-English– Why don’t just change the English words in the button to the “right arrow” emoticon and the word “record” to the “microphone” button? I am not a tech-expert but I can understand that.


It was brilliant. Everybody there agreed with him.”


Source: Smart Nation and Digital Government Office


Helping the Community

Get started with similar

Geeking Over Gadgets +
Helping the Community

Build a Digitally Inclusive Society for

Tech Ready Seniors

By Sree Narayana Mission
03 May 2021 - 31 Dec 2021, Weekday or Weekend, Rochor
Supporting Creativity +
Helping the Community

Create Unique Pottery Pieces With

Artists With Disabilities

By Thye Hua Kwan Moral Charities Limited
19 Feb 2020 - 18 Dec 2020, Weekdays, Mon - Fri, 20 Jalan Eunos
Enjoying Food +
Helping the Community

Cultivate a Caring Community for

Seniors through a Meal

By Bethesda Care Services
01 May 2021 - 31 Jul 2021, Weekday (One day per week), Bethesda Care Services

Similar SG Together stories that you
might be interested in