Walking the ground and gathering insights from members of the public at six Community Pop-up engagements islandwide. Walking the ground and gathering insights from members of the public at six Community Pop-up engagements islandwide.

National Diabetes Reference Materials

Diabetes is a prevalent disease in Singapore. The Ministry of Health (MOH) and the Health Promotion Board (HPB) have been rallying Singaporeans together in the War on Diabetes. The 2017 Citizens’ Jury for the War on Diabetes organised by the MOH, recommended developing a consolidated set of resource materials on a centralised platform . Participants shared that such a platform, providing credible and accessible information, would help Singaporeans who could be more reserved about sharing their condition and challenges with healthcare professionals. Information from the National Diabetes Reference Materials (NDRM) would also be useful for patients, family members and the general public.

MOH, HPB, and their partner, Participate in Design (P!D) used Participatory Design to engage citizens to co-create in-depth Tier 2 NDRM through a series of Community Pop-Up Engagements and a Citizen Design Workshop. A wide range of stakeholders, including those with diabetes and their caregivers, shared their views and experiences, adding to the views from healthcare professionals and academics.

There were 2 parts to the NDRM engagement:

1. From Aug to Sep 2019, 660 people participated in six Community Pop-Up Engagements around Singapore. They generated topics and content that the public would like to see in addition to the Tier 1 NDRM; Tier 1’s information is largely pictorial.

Citizens coming together at the NDRM Citizen Design Workshop to deliberate on what will be useful for diabetes patients and caregivers, following insights given by the public at the Community Pop-up Engagements.

Walking the ground and gathering insights from members of the public at six Community Pop-up engagements islandwide.

Walking the ground and gathering insights from members of the public at six Community Pop-up engagements islandwide.

Walking the ground and gathering insights from members of the public at six Community Pop-up engagements islandwide.

Walking the ground and gathering insights from members of the public at six Community Pop-up engagements islandwide.

2. In Nov 2019, 36 participants came together for a one-day Citizen Design Workshop. They built on the recommendations from the Community Pop-Up engagements, and designed the content structure for Tier 2 NDRM, and the look and feel of this online resource.

The process resulted in a proposed set of additional topics that the NDRM can offer, and website features to allow users to navigate the site with ease. Participants proposed a comprehensive set of topics, including biomedical, psychological and social issues, interest in learning more about traditional and Western treatments, emotional well-being, and how to build an inclusive and caring community.

The NDRM process was an opportunity for citizens to participate in developing a valuable public resource. This included earlier Citizens’ Jury participants, some of whom returned as facilitators for Phase 1, and as participants for Phase 2. “I decided to just try something new and was actually pleasantly surprised that people of different ages and occupation turned up,” said Ariele Ng, a participant. “It was really very interesting to hear people who not only have diabetes but also caregivers and people who just know them from a distance and how all of us can come together to help this specific group of people.”

As citizens step up to collaborate and contribute their ideas and time, we will build a better Singapore, together.
For more information on the NDRM, visit HealthHub.

Singapore Together is a movement that aims to engage all Singaporeans in creating our shared future together. As the government works with Singaporeans, and Singaporeans work with each other, there will be more ways for us to take action in areas we care about. Let's transform challenges into opportunities and turn diversity into strength. Together, we can create a Singapore we are proud to call home.

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